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We also undertake:

Our Support Desk can deal with a wide range of challenges from reviewing cookies to helping you conduct legal research, we have experience across all sectors meaning if you are dealing with a complex challenge, we have probably seen it before.

PECR - advise and assist with ensuring compliant direct marketing campaigns

International transfers – help to ensure that any international transfers are compliant.

LIA review – critical analysis of legitimate interest assessments.

Reviewing cookies – reviewing the use of cookies, pixels and the like including cookie banners, etc

Third-party communication - Liaise with the ICO and other regulatory or professional bodies on your behalf to ask the questions you don’t want to be seen to ask

Lawfulness of processing special category data – assess and advise on the most appropriate lawful basis for processing special category data.

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SAR's Support Team

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Book a Consultation with our Data Protection Experts

We'll get one of our SAR's support team to reach out and discuss your needs.

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0113 869 1290

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Testimonials

What our clients have to say

"I cant recommend Data Protection People enough, they have helped me in so many different areas, no matter how complex the challenge or how large the obstacle, DPP always has the answer. 

I can call the team at any time and have built an amazing relationship with them, in times of frustration they are here to calm me down and create a plan, they are a pleasure to work with."   

Mark Leete

Eastlight Community Homes

"We reached out to Data Protection People for their support desk services, they assess our organisation and helped to highlight areas of compliance that needed attention, 12 after using their support services we decided to use them as an outsourced DPO which really tied the service together.

I would highly recommend using a combination of their outsourced DPO service and support desk, their help and advice has been invaluable."

Debbie Walters

Intelligent Health

Any Queries Answered

Library of Resources

Support Packages

We listen to any query or issue you may have no matter the difficulty. Simply submit your question and sit back while it is logged, triaged, assigned, researched and responded to usually within a few hours.

We have a huge library of document templates that we have created or accumulated over the years which might be just what you are looking for to incorporate into your governance framework.

Whether it is high-level support for you as a data protection officer or general support for your operational team, we’re happy to provide whatever support package you need.

+44 (0)113 869 1290

Specialists in

Subject Access Request Support

Subject Access Requests (SARs) are a cornerstone of Data Protection law and as soon as you receive one, the clock starts ticking as you have only one month to respond. Handling SARs is resource intensive. It requires specialist training and software that our team are well versed in. 



We're Here to Help

The SAR Process

The process for handling a SAR is straightforward enough – the time-consuming element is reviewing all the information uncovered in an information search. It is not uncommon for this to comprise thousands of emails, voice recordings, CCTV footage, images, logs, and other documents in a variety of formats.

Your legal duty is to review all this information and remove (redact) the personal data of other people.

There may also be a lot of information you want to withhold. This process of review can take a very long time which is why organisations find that we can help them to speed things up: warp speed SAR review!

 

E-Discovery

Apply our leading edge     
e-discovery tools to data sets to find documents relevant to a SAR in data systems that don't have intelligent and configurable search capabilities.

Document Reduction

You'd be amazed that our reduction process can take up to 60% of documents out of a document set saving time and cost on review and redaction. We do this through a range of processes including deNISTing and intelligent de-duplication.

Document Digitisation

We can convert both audio files and hand-written documents into type-written formats that can then be searched digitally.

Process Review and Advice

Engage with our team to show you the tricks and techniques of building efficient and effective scaleable SAR handling processes.

Review and Redaction

Our team of reviewers can process thousands of pages of information each day redacting information the requester is not entitled to or that you don't want to disclose though the application of an exemption. Our team is impartial to the contents of documents which may contain sensitive and confidential data you don't want your team to see. There is a lot of sense in engaging with our SAR Services.

 

SAR Services

Areas of Assistance

Our SAR Bureau provides the full suite of services for handling SARs. Not only can we advise on your SAR handling processes, our SAR Bureau will actually do the donkey work for you reviewing and redacting thousands of pages of information per day leaving you and your team free to take a more strategic role.

We use state of the art software tools to speed up the process: using our SAR services help you to deliver SARs cheaply, effectively, and on time. Find out how we could help you now - BEFORE you get landed with a big and complex SAR!

How can we Help?

Applying redactions is boring work. It needs high levels of concentration and focus and no interruptions. Redaction fatigue sets in after only a few hours.

It is the kind of work best done by people with an eye for detail and a passion for redaction who do this work by choice day in and day-out.

That’s where we can help. Our SAR bureau uses our tried and trusted work methods to accurately, quickly and methodically work through redacting your information.

Our review team are subject matter experts working within a team of data protection experts. They know what they are looking for and assuredly apply redactions and exemptions within the framework of the law.

Our audit trail and quality assurance procedures give you peace of mind that the work we do for you will stand up to scrutiny.